Keeping Drivers Empowered and On-Track Throughout the Last Mile

Learn how Google can help build driver loyalty while boosting performance.

A rise in driver turnover is the latest challenge facing last mile delivery, putting new pressure on retention and skill development. With skilled drivers harder to find than ever, how can you keep the ones you’ve got operating at their best, and ensure new ones get off to the right start?

Like most workers, drivers want to feel supported and in-control throughout a shift. But delivery introduces new challenges as well, including real-time navigation, the ability to adapt to change circumstances, and the confidence that a given route is optimal from the start.

In this whitepaper, you’ll learn about:

  • How an optimal route can start each delivery on the right foot
  • The challenge of staying on track even as road conditions like traffic change
  • The role of real-time navigation tools, such as turn-by-turn directions, in the modern delivery experience

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